View and download all your statements and documents online, including void cheques.
Register to access your documents and statements at any time on AccèsD . You can also save them to your computer and print them if necessary.
Easily manage your finances by accessing your documents in 1 place.
View and download your documents and statements for free in a secure environment.
Save paper by reading your statements and documents online.
How to register for online documents and statementsTo access your documents, statements and tax slips securely online, you must first register for this feature on AccèsD .
Your first statement will be available the following month.
Once you're registered for online statements, you'll no longer receive documents, statements or tax slips by mail. You'll get a message in your secure AccèsD message box when a new investment document or tax slip is available. You won't receive notifications for account statements.
Need a void cheque for payroll direct deposits or pre-authorized payments? You can provide a regular cheque with "VOID" written on it or download a void cheque on AccèsD
How to download a void cheque5-digit transit number (caisse or branch identification number)
3-digit institution number
6-digit account or folio number (including zeros)
Your online account statement is available on AccèsD the first day of the month and is retrievable for 7 years.
1. Step 1
Log in to AccèsD , then select Accounts.
2. Step 2
Select your everyday account, then select the Statements tab.
3. Step 3
Choose the month you want to view.
Folio number and time period
Transaction description (such as payment, withdrawal, deposit, transfer, cheque)
Balance after transaction
Your investment documents and statements are issued at different times. The amount of time they're available to view on AccèsD depends on the document.
1. Step 1
Log in to the web version of AccèsD on your computer, then select Statements and documents. This feature isn't available in the mobile app.
2. Step 2
Under Investment statements and documents, select Guaranteed investments, Desjardins Funds or Capital régional et coopératif Desjardins .
3. Step 3
Choose your investment and select your document.
| Document | Time available to view |
|---|---|
| Fees and losses notice | 7 years |
| Other notices | 3 months |
| Investment agreement | Duration of the term of the product |
| Document | Time available to view |
|---|---|
| Notice of renewal | Until a new notice of renewal is issued or the account is closed |
| Guaranteed investment certificate | Duration of the term of the product |
| Registered plan enrollment agreement | Duration of the term of the product |
| Online Term S@vings notice (offered online only) | 90 days |
Desjardins Funds investment statements are issued 4 times a year, in April, July, October and January.
| Document | Time available to view |
|---|---|
| Fund Facts | 1 year |
| Transaction notices | 4 months |
| Desjardins Funds financial statements | 1 year |
| Desjardins Funds management reports | 1 year |
| Investment statements, investment performance reports and reports on fees and other compensation | 1 year |
Capital régional et coopératif Desjardins investment statements are issued twice a year. They're generally available in mid-March and mid-September.
| Document | Time available to view |
|---|---|
| Investment statements | Up to 7 years after the account is closed |
| Confirmation statements | Up to 7 years after the account is closed |
Your investment tax slips include provincial and federal information slips required for your income tax return, such as the RL-3 and the T5.
You can get your tax information slips on AccèsD for:
If you have investments with one or more other individuals, you'll only be able to access your tax slips online if you’re the main investment holder.
You can view these slips on AccèsD for 7 years after they're issued.
1. Step 1
Log in to the web version of AccèsD on your computer, then select Statements and documents.
1. Step 1
Log in to the Desjardins app on your mobile device or tablet, then select Statements and documents under the More menu in the bottom right-hand corner.
2. Step 2